Tutorial: How can I update my account details on Toluna?
On Toluna you have a dedicated Account section where you update your settings, and track your rewards and points. In this Tutorial we will talk about how to do the following:
1) Change your email, username and password directly on Toluna.com
2) Modify your accounts settings
3) Edit your email notification settings
Tutorial – What are Gifties and how do they work?
Dear members,
Many of you do not seem to know about our Gifties program and how it works. Here is a short tutorial to help you understand it better.
- What are Gifties?
- How do Gifties work?
- Where can I find the members who have won Gifties?
See you soon,
The Toluna Team
Tutorial – Tips to help you qualify for more surveys on Toluna
Dear members,
Through multiple studies and surveys we help consumers share what they think about products of big companies and brands. Your feedback has a direct impact on how companies market, distribute or advertise new products and services to consumers like you. Users may not always qualify for our surveys but here are a few tips that might help you receive the surveys that you are most likely to qualify for. We answer the following questions in this short tutorial.
•Where can I find Toluna surveys to give my opinion?
•Why do you ask so many questions in the beginning of a survey?
•Why do I sometimes not qualify?
•How do I raise my chances of qualifying for more surveys?
Please don’t hesitate to contact us with your feedback and to share ideas on what you think the next tutorial should be about. We can’t wait to hear from you!
The Toluna Team
Tutorial – How and When to Contact Toluna
Dear members,
It’s usually easy to use Toluna but if you encounter issues, there are a few dedicated teams who take care of different issues who would be happy to help. Your issue will be resolved faster if you go through the appropriate channels. Here’s a short tutorial to explain what to do.
• The FAQs are a good source of information.
• Where can I learn more about the Toluna community (surveys, points, rewards and sweepstakes)?
• What do I do if you can’t register or sign in to Toluna?
• Who do I contact if I have a problem with rewards on the site or a problem with a survey?
• How do I check and follow up on my open support cases?
• What do I do if I encounter an issue on the site with content or contests?
Feel free to contact us if you have any queries. We can’t wait to hear from you!
The Toluna Team
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