With the rise in personal information being hacked or stolen, it is more important than ever to keep your data safe.
At Toluna we take this very seriously and treat your data with the utmost care.
However, despite all our efforts, we can’t keep your data safe alone – we need your help! With this thought in mind, we have pulled together the top 5 tips for keeping your data safe.
1) Update your password on a regular basis.
Updating your passwords mean that even in the case that your data is compromised, hackers are less likely to have the most up to date password. Update your Toluna password today
2) Create a strong password.
Surprisingly you aren’t the only one to think of using “password” as a password, 12345678 is also not that hard to guess. Make sure you don’t use your name or birthday as a password either. Use uppercase, lowercase, numbers and if you can, add in special characters to create a strong secure password.
3) Don’t use the same password everywhere!
As tempting as it is to use the same password for everything, it also increases your chances of being hacked, and across multiple accounts too.
4) Check to see if your data has been compromised
Yes, this amazing (and free) service lets you check if your details have been compromised just by entering your email address. Visit https://haveibeenpwned.com today to find out.
5) Don’t send the King of Nigeria’s son any money…
And make sure you don’t open any attachments in his emails either. In fact, don’t open any emails, links or attachments from unknown sources.
Oh, and we almost forgot, that long-lost cousin who just needs your bank account details to wire you a fortune probably doesn’t exist.
Keep your data safe and keep Influencing Your World!
The Toluna Team
It’s usually easy to use Toluna but if you encounter issues, there are a few dedicated teams who take care of different issues who would be happy to help. Your issue will be resolved faster if you go through the appropriate channels. Here’s a short tutorial to explain what to do.
• The FAQs are a good source of information.
• Where can I learn more about the Toluna community (surveys, points, rewards and sweepstakes)?
• What do I do if you can’t register or sign in to Toluna?
• Who do I contact if I have a problem with rewards on the site or a problem with a survey?
• How do I check and follow up on my open support cases?
• What do I do if I encounter an issue on the site with content or contests?
Feel free to contact us if you have any queries. We can’t wait to hear from you!
The Toluna Team
We at Toluna believe that every opinion counts, so we help companies anywhere in the world make clear business decisions by bringing brands and people together via the world’s largest social voting community.
We would like to take a few minutes to give you more insight into our business model and how we generally use the data we collect.
What is Toluna’s business?
Toluna invites thousands of members to answer surveys everyday on a wide array of subjects. The purpose of these surveys is to collect your opinions about the products and services of large consumer brands, your habits as a consumer, or about the world you live in. Your opinion will have a direct impact on companies and how they market, distribute or advertise new products and services to consumers like you.
Why does Toluna ask for personal information such as name and address?
We ask for personal information such as your name, address, gender, birthday and employment status to better match you with the appropriate market research projects. This information is also used for the purposes of incentive fulfillment so that we may send your reward to the appropriate recipient address.
Other personal information that you may be asked to provide to us is solely for the purpose of building and operating a worldwide proprietary database of panelists, in order to conduct market research studies on that basis.
Why does Toluna ask so many questions in surveys?
This is because some surveys are looking for a very specific group of people who meet a very narrow set of demographic criteria. Sometimes, determining whether someone qualifies for a survey takes just a few questions, other times it may take more questions.
Why does Toluna keep asking the same questions in almost every survey?
Toluna’s profiling process is continuous — the objective being to have broad and current attributes on each member. Our clients make marketing decisions based on responses from our members in their surveys so we must implement strict quality controls to make sure you are part of the target the client is looking for. The questions we ask at the beginning of each survey may seem repetitive but are necessary to ensure the integrity of the survey sample.
Who are Toluna’s clients? What do they want?
Our clients include market research agencies, large corporations, brands, public organizations, PR agencies and even individuals. Their interests cover all industry sectors, but they are all looking to get honest opinions on their products and services or to understand consumer motivations and habits. The results of our surveys help our clients to better understand consumers’ needs in order to make their products, services or advertising more relevant.
How does Toluna use the data we collect?
Toluna takes strict measures to ensure every aspect of your information is kept secure. Toluna only provides information to clients in an anonymized and aggregated form to its clients for use in market research and for the client’s own internal purposes. Toluna does not use Direct Marketing and will never share your data with telemarketers or ad agencies for promotion and targeting purposes.
What happens to my answers when I don’t qualify for a survey?
When you do not qualify for a survey, your responses cannot be used in the final research findings, and therefore are never transferred to our clients. Likewise, Toluna will never use or transfer these responses for internal use. As the information you entered cannot be used for our client’s research, most times no reward will be issued for an incomplete study.
See you soon,
The Toluna Team